TERMS & CONDITIONS

PRIVACY POLICY

Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and you warrant that all data provided by you is accurate and up to date. You are responsible for maintaining and promptly updating account information for accuracy and completeness.

PROHIBITIONS

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. FCA India will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

The use of automated systems or software to extract data from this Website for commercial purposes, ('screen scraping') is prohibited without license.

INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

The intellectual property rights in all software and content made available to you on or through this Website remains the property of FCA India or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by FCA India and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

TERMS OF SALE

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Postage Information notice for further information.

In order to contract with FCA India you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. FCA India retains the right to refuse any request made by you, and FCA India reserves the right to close your website account at its sole discretion. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be FCA India or may in some cases be a third party. Where a contract is made with a third party FCA India is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to change without prior notice. Please be aware that some of the goods sold through our Websites may not be suitable for children under 18 years of age, so please take extra care when purchasing goods as gifts, for under 18’s.

  • Our Contract

    • When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and the order has been dispatched by us.

  • Pricing and Availability

    • Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of GST. Delivery costs may be charged in addition depending of delivery location and products ordered; such additional charges are clearly mentioned where applicable and included in the 'Total Cost'.

    • The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

  • Payment

    • Payments on this website are provided by Sheeva Connected India Pvt. Ltd (Licensor).

      Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it.

      At the point of payment, you are transferred to a secure page by Sheeva Connected India Pvt. Ltd. That page may be branded to look like a page on our website, but it is not controlled by us.

  • Additional Terms and Conditions for SheevaPay™ Services – Customer agrees and accepts, the following terms and conditions (or terms and conditions no less stringent):
    • Customers must comply with all applicable Laws when using the SheevaPay™ Service.
    • Customer shall be responsible for the accuracy and correctness of all information furnished to the SheevaPay™ Services to process a Transaction. Customer shall be solely responsible to maintain the secrecy and confidentiality of any security credentials without any liability to Company. Company accepts no liability for any consequences arising out of erroneous, incorrect or incomplete information provided by Customer.
    • Customer shall be responsible and liable for all electronic instructions and Transactions undertaken through the SheevaPay™ Services.
    • Customer agrees that Licensor and its Facility Providers shall be entitled to rely and act upon electronic instructions received from such Customer using such Customer’s security credentials and holds such Customer solely responsible as if the electronic instructions were carried out and transmitted by Customer.
    • All electronic instructions from Customer shall be deemed to be unconditional and irrevocable upon transmission to the SheevaPay™ Services. Licensor or its Facility Providers shall be entitled to give effect to the Customer’s electronic instructions without any further consent from Customer (e.g., debiting amounts identified in a Transaction Request from Customer’s accounts).
    • Licensor or its Facility Providers shall have no obligation to independently verify the authenticity of any electronic instruction received or purported to be received from a Customer. Customer shall indemnify and hold Licensor harmless from and against any liabilities arising out of a risk of miscommunication or error for a Transaction.
    • Licensor or its Facility Providers may, in its sole discretion, refuse to comply with any electronic instruction from a Customer and shall have the right to suspend Transaction Requests initiated by a Customer if Licensor or its Facility Providers have any reason to believe that such electronic instruction may expose Licensor to any direct or indirect Losses.
    • In the event any Customer suspects that their account (as applicable) with SheevaPay™ Services has been compromised, Customer is required to promptly advise Licensor (through FCA India) to freeze the operations of their account with Licensor.
    • Customer shall be responsible, at its sole cost and expense, to procure, maintain any software and/or hardware devices or equipment as may be required in order to use Licensor’s SheevaPay™ Services. Licensor shall not be liable for any Losses that Customer may incur or suffer as a result of any software or hardware incompatibility/problems or network disruptions.
    • Customer shall be solely responsible for all of its Transactions and Transaction Requests, including but not limited to any unauthorized or erroneous Transactions made on the SheevaPay™ Services using Customer’s account information, regardless of whether such Transactions are in fact entered into or authorized by the Customer.
    • Customer shall be solely liable for any Losses incurred by Licensor arising out of or in connection with unauthorized Transactions occurring as a result of compromise of the Customer’s credentials or unauthorized access to Customer’s devices used to access the SheevaPay™ Services.
    • Customer agrees that Licensor or its Facility Providers may contact them either electronically or through phone, to process Transaction Requests while using the SheevaPay™ Services. Customers agree and consent to receive communications relating processing Transaction Requests on their provided phone/mobile number (if any provided) and expressly waive any registration or preference made under any DND/NCPR lists under the applicable Telecom Regulatory Authority of India (TRAI) regulations.
    • Customer hereby acknowledges the following security and internet risks in connection with the usage of the SheevaPay™ Services and unconditionally releases Licensor from any liability arising from:
    • Authenticating the identity of the Customer through their mobile number, security code or any other method decided at the sole discretion of Licensor irrespective of whether the method is recognized under the India Information Technology Act, 2000.
    • Third parties, without Customer’s knowledge, gaining access to Customer’s usage of and communication with the SheevaPay™ Services.
    • Suspension or Termination – Licensor and its Facility Providers may, in their sole discretion and without reason, at any time, cancel or block or suspend or withdraw or refuse to process any Transaction Request and block any Transaction Requests initiated by the Customer with or without prior notice to the concerned Customer, due to various reasons including, but not limited to:
    • If a Customer is in breach of these terms and conditions.
    • If Licensor or its Facility Providers have reason to believe that permitting a Customer to use the SheevaPay™ Services may cause material harm to Licensor’s or its Facility Provider’s reputation.
    • If a Customer does not meet the eligibility requirements for SheevaPay™ Services.
    • If Licensor or its Facility Provider have reason to believe that a Customer has furnished false, incorrect or inaccurate information.
    • If any suspicious, fraudulent, or unauthorized Transactions Requests occur associated with the Customer through the SheevaPay™ Services.
    • If the termination of this Service Schedule or License Agreement is required by Law.
    • Disclaimer of Warranties
      • The SheevaPay™ Services are provided on an ‘AS-IS’ basis and except as expressly warranted, Licensor disclaims all warranties of any kind, express, implied or statutory, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, data accuracy, completeness and any warranties relating to the non-intrusion by any third-party actors into the SheevaPay™ Services.
      • Licensor does not make any warranty that the SheevaPay™ Services shall be accessible in a timely, secure, error-free and uninterrupted manner, and any related services are free from computer viruses, malicious, destructive or corrupting code, agent, program or macros.
      • Licensor does not warrant and shall not be responsible for any delay in carrying out or giving effect to Transaction Requests due to any reason whatsoever, including due to the failure of operational systems, technical issues, or due to any requirement of Law.
    • Limitation of Liability and Indemnification
      • Neither Licensor nor its Affiliates shall have any liability for any unauthorized Transactions or Transaction Requests occurring using the SheevaPay™ Services.
      • TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LICENSOR (AND ITS AFFILIATES, DIRECTORS, OFFICERS AND REPRESENTATIVES) OR ITS FACILITY PROVIDERS BE LIABLE FOR ANY LOSS OR DAMAGE WHETHER DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL INCLUDING WITHOUT LIMITATION ANY ACTUAL OR ANTICIPATED LOSS OF BUSINESS, REVENUE OR PROFITS, DATA, GOODWILL OR OTHER INTANGIBLE LOSSES WHETHER FORESEEABLE OR NOT SUFFERED OR INCURRED BY THE USER OR ANY OTHER PERSON ARISING OUT OF OR IN CONNECTION (I) WITH THE USE OF, THE INABILITY TO USE OR THE UNAVAILABILITY OF THE SHEEVAPAY SERVICES; OR (II) ANY DELAY, INTERRUPTION, SUSPENSION OR ERROR OF LICENSOR IN RECEIVING AND PROCESSING TRANSACTION REQUESTS; OR (III) FAILURE, DELAY OR ERROR IN THE TRANSMISSION OF ANY INFORMATION TO OR FROM THE DEVICES OF THE CUSTOMER AND THE SHEEVAPAY SERVICES; OR (IV) ANY BUGS, VIRUSES, TROJAN HORSES OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE USE OF THE SHEEVAPAY SERVICES; OR (V) THE SUSPENSION OR FAILURE OF THE OPERATIONAL SYSTEM OR NETWORK OF ANY SERVICE PROVIDER WHO IS PROVIDING SUCH SERVICES AS IS NECESSARY FOR THE PROVISION OF THE SHEEVAPAY SERVICES.
    • Customer hereby agrees to indemnify, defend and hold harmless Licensor, its Affiliates, and their respective officers, directors, employees, shareholders, agents, consultants and representatives from and against all Losses arising out of or in connection or resulting directly or indirectly from any acts and omissions of Customer in relation to the use, misuse or purported use of the SheevaPay™ Services.

PROMO CODES

  • From time to time, we may offer promo codes which may apply to any, or certain specified purchases made through the Jeep India Website.
  • Each Promo Code will be subject to specific terms & conditions specified at the time the promo code is issued (including the length of time to use the code) in addition to those mentioned in these Terms of Use.
  • There are two ways of receiving a promo code:

    • We may send one to you via email for reasons such as, without limitation, your birthday, your car anniversary and so on.

    • From time to time, we may offer promo codes on the Jeep India Website that you can apply at checkout in order to receive a specific discount from us.

  • Only one promo code can be used against an order at any one time.
  • A promo code can't be applied to an order after that order has been placed.
  • Certain brand or product category exclusions may apply so we’ll let you know if you can't use your promo code on anything before you complete your purchase.
  • If the promo code has expired, you won’t be able use it.
  • We’re afraid we can’t accept any responsibility once we have given you a promo code and we are not obliged to provide you with a replacement if it gets lost and/or gets used by someone else as this will result in the promo code being cancelled.
  • If a promo code is offered on the Website and can’t run properly because of fraud, tampering, technical errors or anything else that is beyond our control which affects the running, administration, security or fairness of the promo code, we reserve the right to cancel, modify or suspend the promo code.
  • Promo codes are non-transferable and cannot be exchanged for cash. If you receive a promo code, it can only be used by you on your own Jeep India account for the purpose for which it was issued. You must keep it confidential and only use it for making your own orders on Jeep India Accessories. Don’t pass your code directly on to others or make it available to others (for example, posting it on social media or on a forum). If we believe that at the point of purchase or retrospectively you are abusing the use of promo codes in any way (for example, selling them to others), we reserve the right to cancel your promo code or suspend/close your website account without letting you know beforehand.
  • We reserve the right to amend these terms and conditions at any time.

DISCLAIMER OF LIABILITY

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Jeep India and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect FCA India's liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

LINKING TO THIS WEBSITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

DISCLAIMER AS TO OWNERSHIP OF TRADE MARKS, IMAGES OF PERSONALITIES AND THIRD PARTY COPYRIGHT

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with FCA India and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to FCA India.

INDEMNITY

You agree to indemnify, defend and hold harmless FCA India, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

VARIATION

FCA India shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

INVALIDITY

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

COMPLAINTS

If you have a complaint, please contact our Customer Care team here:

  • Via email Complaints Email - gear.sol-india@stellantis.com
  • Via post: Stellantis India, 4th Floor, Alpha Building, Hiranandani Estate, Powai, Mumbai – 400076, Maharashtra

WAIVER

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

GOVERNING LAW AND JURISDICTION

These terms and conditions are to be construed in accordance with the laws of India and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Mumbai courts.

ENTIRE AGREEMENT

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and FCA India. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of FCA India.