Faq
You will receive an email or SMS confirmation once the order is placed successfully. You can also check status of the orders in “My Orders” once you have signed in.
Once your order is shipped, you will receive a shipment email with the Tracking details in your mailbox. You will have an option 'Track my shipment' from where you can track your order. Alternatively, you can also visit My Accounts page on Jeep India and track your order from the order history.
For security reasons, delivery address and mobile number cannot be changed once the order has been placed. If you have provided an incorrect address or mobile number, we request you to cancel the order and place a new one with all the correct information.
All our packages come with "Tamper Evident Void Seals", click here for more information on our packaging. Please ensure that you do not accept packages where the seal is tampered. Acceptance of a tampered "Void Seal" or a damaged box will automatically disqualify any return claims for physically damaged/defective products, incorrect product, or missing accessories.
If the product you have received is a damaged product, we request you take photo, submit for initiating a return for the product. However, please note that any product noticed as "Received in Physically Damaged Condition, Damage upon Delivery" or "Missing Accessories/Items in Box" has to be reported within 24 hours of delivery and without usage of the product for it to be eligible for a replacement. Any issues reported after 24 hours or if a product is used will not be accepted.
We work with 3rd party courier partners for the safe delivery of your products. For additional details on delivery, please read Delivery and Shipping Policy.
If you have ordered an incorrect colour we recommend that you cancel the order before delivery. You can also refuse to accept the delivery at your doorstep. If the package is accepted then we will not accept returns on account of "Change of Mind".
If the colour is mentioned incorrectly on the website, we request that you share details indicating the mismatch of colour and/or specifications. We will validate your complaint and issue a refund if the product was catalogued incorrectly.
We cannot provide a GST invoice.
Yes, just browse and choose products you want. Add this to the cart and then click on the checkout to continue placing the order.
Yes. However, this depends on the maximum quantity eligible for order by one single person. If the maximum allowed is 1, then you can only add 1 quantity of that product.
The various modes of payment offered by Reliance digital are:
- Net-banking
- Credit cards
- Debit cards
- UPI
Primarily for credit cards, we accept Visa, MasterCard, American Express, Diners club and RuPay. For debit cards, we accept Visa, MasterCard and RuPay
Only one payment method has to be used to place the order at the time of transaction. Multiple or combined payment methods is not allowed.
The delivery of your order will be done via a home courier service. Delivery person will contact you before visiting and the order delivery will only be done with OTP verification